Customer Service



Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store at no additional cost!

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Shipping Policies

BCCC BOOKSTORE is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer.

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Return

Textbook Returns Policy for Online Purchases Only!!!

You may return most new, unopened textbooks sold by Baltimore City Community College within 2 weeks of the beginning of  the fall and spring semesters and 5 days for all other terms including accelerated classes. Items must be returned in their original product packaging, in their original  purchase condition and the packing slip and receipt must also be included. To obtain a copy of your receipt, use the following link:

http://bcccbookstore.bccc.edu/

 Ship your return to the following address:

Attn: Bookstore
Baltimore City Community College
2901 Liberty Heights Ave.
Baltimore, MD 21215

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Contact Support

Contact us anytime with questions or concerns via email at: bwiley@bccc.edu. You can also contact our customer service department at: 410.462.8484

Support Contact Form * required fields

Our support staff will respond within 24 hours.

Verification Code


Enter the verification code as it is shown in the image above.

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Monday:8:30 am - 5:00 pm
Tuesday:8:30 am - 7:00 pm
Wednesday:8:30 am - 7:00 pm
Thursday:8:30 am - 5:00 pm
Friday:8:30 am - 4:00 pm
Saturday:closed
Sunday:Closed

We have extended hours during RUSH

regular store hours